Download our Privacy Policy as a PDF here
Adelphi Group of Companies (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
Who we are
We are the Adelphi Group of Companies, registered at:
Olympus House, Mill Green Road, Haywards Heath, West Sussex, RH16 1XQ
If you have questions about your data, please contact us at [email protected]
What information we collect
We collect personal data such as:
- Name, job title, company, contact details
- Communication content (emails, letters)
- Website usage data (pages visited, IP address, device details)
- Contract, order, invoice, and payment details
- Customer relationship history
Why we collect it
We use your data to:
- Provide services and manage contracts
- Process orders, invoices and deliveries
- Respond to enquiries and requests
- Improve our services and website
- Send marketing (only where permitted)
- Comply with legal obligations
Legal basis
We process your data based on:
- Contract performance
- Legitimate interests (e.g. business operations, improving services)
- Consent (for marketing and non-essential cookies)
- Legal obligations
Who we share data with
We may share your data with:
- Service providers (CRM, email tools, logistics, IT support)
- Professional advisers, auditors
- Regulators or authorities (when required)
- Business partners or affiliates
- Potential buyers (if we sell or restructure)
All third parties must protect your data.
International transfers
If we transfer your data outside the UK, we will use safeguards such as Standard Contractual Clauses to protect your data.
How long we keep data
We keep personal data only as long as necessary for the purposes above or as required by law. When no longer needed, we securely delete or anonymise it.
Your rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion (in certain cases)
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact [email protected] or write to us at the address. If you’re unhappy, you can complain to the Information Commissioner’s Office (ICO).