Policy

Consent

By using this website, you signify your agreement to this Policy. If you do not agree with any term or condition in this Policy, please do not use this website or submit any personally identifiable information. By providing us with your personally identifiable information through this website, you consent to our collection and use of your personally identifiable and aggregate information in accordance with the terms and conditions of this Policy and any other terms and conditions published on this website.

Information we collect

Adelphi collects personally identifiable information and aggregate information.

Personally identifiable information

We collect personally identifiable information, including your name, telephone number and e-mail address. Adelphi only collects your personally identifiable information when you provide it voluntarily, such as when you request additional information from Adelphi. You are not required to register in order to visit this website or access its content. We do not collect personally identifiable information automatically, but we may combine non-personal information collected through cookies, such as the pages you regularly visit on this website, with your previously submitted personally identifiable information. Among other uses, we use personally identifiable information to improve our sales efforts, to analyze website use, to improve our website, and to deliver customised content based on the information you’ve provided and your activities on this website.

Aggregate information

We collect non-personally identifiable or aggregate information, such as how many people visit the site, what pages are accessed and which browsers or operating systems are used. We collect aggregate information automatically and primarily use it to provide an enhanced online experience for visitors.

Aggregate information generally is collected using ‘cookie’ technology. A ‘cookie’ is a small data file which is stored in a single directory on the hard drive of your computer. Cookies help us identify site features and items of interest to you, so we can provide more of what you want. Cookies do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. The “help” portion of the toolbar on most browsers should tell you how to prevent your browser from accepting cookies or how to disable cookies. However please remember that cookies allow you to take advantage of all the features on the Adelphi website, and we recommend that you leave them turned on.

How we use your information

We ask for personally identifiable information such as your name, e-mail address and phone number if you request further information on a product or service. We use personally identifiable information to respond to the message you’ve sent, and to contact you by email offering information on Adelphi products and news that we believe will be of interest to you. You can further refine the emails that you receive by clicking the ‘update preferences’ link that can be found on all of our non-personal mailings, and of course you can opt out of receiving our mailings at any time via the ‘unsubscribe’ link that can be found on all of our non-personal mailings.

Questionnaires and surveys

You may be asked to complete an online survey. If you choose to participate in one of these surveys, be assured that the information you provide will be used only by Adelphi to help us understand your needs, and to improve the way in which we conduct ourselves as a business.

Other data sharing and transfers

In the event that Adelphi is ever bought, sold or merged with another entity, we reserve the right to transfer all of our collected information along with the rest of the assets of Adelphi to the new owner.

Aggregate information may be shared with other parties in an effort to enhance this website. Anonymous data from web log files (such as pages visited) may be used to understand how groups of visitors navigate this website and what features are most popular.

We reserve the right to release your personally identifiable information when required by law or when we in good faith believe that we must release such information in order to: (a) satisfy a legal order or comply with legal process; (b) defend the rights of Adelphi or its business partners; or (c) protect the personal safety of Adelphi and Adelphi’s employees, agents, business partners, customers or site users.

Other than as described in this Policy, Adelphi will not share or transfer your personally identifiable information with or to third parties.

You are in control

You always have the option to change, update or delete any personally identifiable information you have provided.  Just contact Adelphi directly, or use the ‘update preferences’ link that can be found on all of our non-personal mailings.

Actions and policies of other parties

Although Adelphi seeks to do business with reputable third parties, Adelphi is in no way responsible for the business practices, acts, omissions or policies of any third party.

Notification of changes

Adelphi reserves the right to change this Policy. If that happens, we will post those changes on this website so our visitors and customers are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any such changes will be effective immediately upon their posting to this website. If you are concerned about how your information is used, you should check back at this website periodically.

If you have any questions about this Policy, the practices of this website, or your dealings with this website, please contact Adelphi.

Security

Whilst every effort is made to protect the security of the data that we hold, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Copyright ownership

Adelphi retains full copyright ownership, rights and protection in all materials contained in this website.

How to contact us

If you have any questions about our Privacy Policy, here’s how to contact us.

Call: +44 (0) 1444 472 300 (between 9:00 am and 5:00 pm (GMT), Monday to Friday)

E-mail: Contact Us

Write: The Adelphi Group of Companies, Olympus House, Mill Green Road, Haywards Heath, West Sussex  RH16 1XQ