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info@adelphi.uk.com +44 (0) 1444 472 300

info@adelphi.uk.com +44 (0) 1444 472 300 0

Adelphi
  • Home
  • About
    • About Us
    • Global Reach
    • Awards
    • Charity & Community
    • Facilities
    • Meet The Team
    • Sustainability
  • Shop
  • Our Products
    • By Company:
    • Adelphi Masterfil
    • Adelphi Manufacturing
    • Adelphi Healthcare Packaging
    • Pharma Hygiene Products
    •  
    • By Product Type:
    • Liquid Filling
      • Liquid Filling
      • Automatic Filling Machines
      • Semi-Automatic Filling Machines
      • Drum & IBC
      • <
    • Capping & Closing
      • Capping & Closing
      • Automatic Capping & Closing
      • Semi-Automatic Capping & Closing
      • <
    • Drum Decanting
    • Turnkey Packaging Lines
    • Entry Level Automation
      • Entry Level Automation
      • Ampoule Processing
      • Bottle & Jar Processing
      • Syringe Processing
      • Vial Processing
      • Tube Processing
      • Liquid Inspection
      • <
    • Stainless Steel Process Equipment
    • Hygienic Utensils
    • Tri-Clamp Fittings
    •  
  • Services & Support
    • Bespoke Machine Development
    • FAT’s, SAT’s & Training
    • Filling Machine Repair and Refurbishment
    • Material Testing & Certification
    • Remote Support
    • Machine Servicing and Maintenance
    • Filling Machine Spare Parts
  • Market Sectors
    • Chemical & Agrochemical
    • CMO & CDMO
    • Cosmetics & Personal Care
    • Pharmaceutical, Research & Laboratory
    • Food & Beverage
    • Household Products
    • Lube Oil
    • Veterinary
    • Oil & E-Liquid
  • Resources
    • Brochures
    • Case Studies
    • Certification & Documents
    • FAQ’s
    • Mentors for Makers
    • News Blog
    • Testimonials
  • Contact Us

Privacy Policy

Latest update – 28.02.2023

Our contact details

Name: Adelphi Group of Companies

Address: Olympus House, Mil Green Road, Haywards Heath, RH16 1XQ

Phone Number: 01444472331    E-mail: info@adelphi.uk.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details, email addresses)
  • Customer financial information relevant to our business-to-business relationship
  • Customer and vendor due diligence

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Legitimate business interest
  • Direct marketing related to previous purchases.
  • Direct marketing related to your industry preferences

Your access to and usage of this website and its contents is subject to the terms and conditions of this privacy policy and comply with applicable data protection and privacy laws. By accessing and using this site you agree to these without any limitation or qualification.

Information we collect

Personally identifiable information (personal data)

We use the information that you have given us to offer products of relevance and supporting marketing materials to enable informed choice when considering a purchase.

We may share this information within the Adelphi Group where relevant to your industry.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@adelphi.uk.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your name, contact details, including email and business details, for an indefinite time due to the nature of our business. If you request, we will remove your details from the system. We will then dispose your information by placing on an opt out list to avoid retargeting within 1 year.

Your rights

In accordance with the GDPR (General Data Protection Regulations), you have the right to access the personal data that is held on you. You will be asked to provide verification of identity prior to this access.

Following this identification, you have the rights including:

  • Your right of access – You have the right to ask us for copies of your personal information
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Security

Every effort is made to protect the security of the data that we hold from loss misuse, alteration or destruction. Adelphi maintains a secure IT environment to protect data, however we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Copyright ownership

Adelphi retains full copyright ownership, rights and protection of all materials contained in this website

Get in Touch

  • Adelphi Group of Companies
    Olympus House, Mill Green Road,
    Haywards Heath, West Sussex,
    RH16 1XQ
  • +44 (0)1444 472 300
  • info@adelphi.uk.com
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Stay up-to-date

Would you like to receive infrequent and highly targeted emails from Adelphi? We simply aim to keep you up to date with company and product news that is relevant to you.

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