In 2021, artisan skincare manufacturers Paul and Kirstie Stenning of Balmy Fox took the plunge and invested in a Response Benchtop Filler from Adelphi Manufacturing.
Six months later, Paul sat down with Dean Willis of Adelphi Manufacturing to discuss the bright future of the brand.
“It’s our little menagerie,” laughs Paul, as Dean is warmly welcomed to the Balmy Fox site by dogs Rudy and Ralph, Bobbin the cat, and Lola the donkey. Nestled in the beautiful Welsh hills, the charm of the brand, its owners, and its surroundings is woven into every aspect of the site and its products.
Simple, Friendly and Straight-Forward
“Where we’ve got to is a massive step from where we were 18 months ago,” enthuses Paul.
He recalls that his decision to invest in the Response Benchtop Filler was influenced by the simplicity of Adelphi Manufacturing’s quotation and installation process. “It was all easy!”
“Other companies’ machinery initially seemed cheaper, but additional charges for training and installation started to add up.” With Adelphi Manufacturing, Paul explains, what you see is what you get.
“As soon as we started using the machine, we thought, ‘Right, this is it, this is great!’”
From initial batches of 0.5 litres, Balmy Fox are now formulating and filling batches of up to 10 litres at a time, achieving “two batches per day easily.”
Sustainable Manufacturing – A Shared Approach
Social and environmental responsibility lies at the heart of the Balmy Fox ethos. Their products are made using organic and ethically sourced ingredients and are presented in fully recyclable containers.
With environmental awareness at an all-time high, this philosophy resonates strongly with customers, and Balmy Fox aims to become fully accredited as an organic company in the near future.
Adelphi Manufacturing shares a similar values-driven approach, operating a double award-winning eco-friendly production facility, alongside charitable partnerships and extensive community outreach initiatives that help sustain local facilities for future generations.
Well Positioned for Future Growth
“We haven’t yet got the Response machine doing anywhere near what it could do!” says Paul. “We’re taking it slowly to learn – even as we grow further, manufacturing will be able to remain all in-house, which very much keeps the heart in the products.”
As social restrictions have eased, Balmy Fox has returned to exhibiting nationally at trade shows, including the prestigious National Outdoor Expo and the Hickstead Show.
With constant inspiration drawn from their surroundings and new products in development – including a vegan balm and a range of dog shampoos, charmingly represented on the packaging by Ralph – the future looks incredibly exciting for Balmy Fox. Adelphi Manufacturing is proud to support the brand through the many phases of growth ahead.
The Verdict
How was it dealing with Dean and Adelphi Manufacturing?
“Brilliant! Everything was made so simple – Dean would always say ‘No problem!’ One of the factors which swung it for us was how easy Adelphi is to work with.”
