Client: Bippi Foods
Location: Melbourne, Australia
Employees: 13
Founded: 2020
Industry: Food Manufacturing
Rooted in Nonna Emilia’s treasured recipes, Bippi brings authentic Italian condiments to Australian homes. What began as a humble family venture has grown into a production success story — achieving a 120% increase in output capacity through strategic automation and a values-driven partnership with Adelphi Manufacturing and Emrich.
The Challenge
As demand for Bippi’s distinctive condiments surged, semi-automatic production methods struggled to keep pace.
Their flagship product, Italian Style Chilli, created a significant bottleneck:
- Hot-filled product
- Chunky particulates suspended in oil
- High viscosity with solid content
- Requires gentle, precise filling to maintain consistency
Increasing output without compromising quality or presentation was essential - but difficult with existing processes.
The Solution
At a Melbourne trade fair, founder Ben Circosta (grandson of Nonna Emilia) discovered Adelphi Manufacturing via their Australian representative, Emrich. A live demonstration of the Response Automation Base (twin-headed system) immediately showcased its capability. After evaluating five suppliers, Bippi selected the Response Automation Base as the only system capable of handling the texture and complexity of their chilli product without compromising quality.
Why It Worked
- Gentle handling of particulates
- Precise, consistent fills
- Preserves product integrity
- Dramatically increased production efficiency
- The move from semi-automatic to fully automated filling was transformational.
The Results
- 120% increase in production capacity
- Improved product consistency and presentation
- Labour reallocated from manual filling to higher-value tasks
- Streamlined operations
- Ability to meet growing demand with a team of 13 - without outsourcing
- Seamless Implementation
Emrich’s sales and engineering teams provided hands-on support throughout:
- Installation
- Setup
- Trials at Bippi’s facility
Ongoing troubleshooting and servicing
The onboarding process was smooth and stress-free, ensuring the system was right first time.
Shared Values, Stronger Partnerships
This collaboration was about more than technical compatibility. Both Adelphi Manufacturing and Emrich are family-run businesses. Dean Willis (Adelphi) and Chris Johnson (Emrich) have worked together for over four years — bringing aligned expertise and a shared commitment to quality.
Chris Johnson reflected:
“The collaboration has been smooth and professional from day one… Dean’s in-depth knowledge and attention to detail ensured the equipment was perfectly tailored to its application. Running trials at Ben’s facility provided valuable insights that shaped the final solution. The thorough follow-up meant nothing was missed — and the result was right first time. It’s been a pleasure to be part of such a well-aligned and focused team.”
Staying Artisan While Scaling
Bippi’s journey demonstrates that with the right automation partner, food producers can:
- Scale production efficiently
- Maintain product authenticity
- Preserve artisanal quality
- Stay true to their heritage
Customer Endorsement
Bippi strongly recommends Adelphi Manufacturing to food producers navigating the complexities of scaling artisanal products - without losing authenticity.
